The Mastroianni Team - Storming Las Vegas to Better Serve You!

When you think of Las Vegas, do you tend to think of bright lights and casinos? Well, we at Mastroianni Orthodontics think of just one thing when the words “Las Vegas” come to mind – furthering our education to better serve you!

Recently, six people from Mastroianni Orthodontics attended topFest 2013, which was held from January 31 to February 2 at the Green Valley Ranch in Las Vegas. The courses that we participated in offered something for everyone in our practice from hands-on workshops, lectures from guest speakers, doctor-only sessions, roundtable discussions, and much more.

Here are the courses we as a team attended during the 3-day conference and a brief synopsis about what they are and how they will allow us to better serve you!

*Clinic Know-How: We learned in this course about treatment notes and treatment planning, lists, and reports, which should all help us in our daily activities and help us become more effective and efficient on the job.

*Letters Workshop: We created more detailed letters in this conference. We all found out how to use placeholders, add images, and use other faucets in tops. We also learned how to customize statements and receipts and how to add additional information that you, our patient, might request.

*Insurance and E-Claims: In this course, we learned what information we will need to obtain from patients, policyholders, and insurance companies in order to file insurance claims.

*Clinical Training = Clinical Excellence: Lack of training can set a new employee up to fail. In this course, we learned how to develop new employees and retain high quality of employees and, of course, how to help them succeed through training.

*Managing Your Claims and Statements List: Here we gained a better understanding of e-filing insurance claims!

*Contracts Workshop: This course showed us how to create a contract with discounts, single insurance, dual insurance, and splitting initial fees.

*Blending Clinical and Front Desk: We learned how to make things operate more smoothly with the flow of patients, including knowing what list we need to generate for information that will be needed for the day.

*Check and Balances End-of-the-Day Duties: In this course, we learned how to create elastic set ups, remove teeth, change brackets in order to help assist our patients while they are in the chair, which will help patients be even more compliant.

*Mac Course: Yes, we learned about technology, too! Here we worked with different tools and applications on the Mac. This will be used to help our day flow more smoothly and be more efficient at our job.

*Procedures and Schedule Templates Workshop – Increasing Your Daily Production: This course showed us the ins and outs of creating new procedures and groups and placing them on the template where we need them. We also learned about doctor time and the best way to plan out Dr. Jeff’s schedule.

*Financial Arranging Strategies to Maintain the House Advantage: We learned how to measure the relationship between production and financial arranging to making policy decisions, examine alternative arrangements to offer our patients, which helps us become more flexible. We also learned the advantages and disadvantages of soft credit checks!

*Understanding Clinical Reports – The Key to Clinical Excellence: Here we were shown different ways of handling clinical reports to better serve our patients and use our time wisely and efficiently.

*The Schedule is the Driving Force of the Practice: Here we learned different ways for evaluating, updating, and facilitating an efficient and effective orthodontic schedule!

*Patients Are Watching! Instrument Reprocessing and Sterilization: In this course, we learned basic compliance with CDC guidelines and how to implement changes into the practice. This course made us aware that the patients and parents observe every move we make, and it will help us improve our patients’ awareness and assure them that every step is in place to protect their health.

*Photography Workshop: Finally, in this workshop, we were shown the different methods on cropping our photos that we take of new and existing patients to make them even more beautiful.

Attending these courses is just another way that we at Mastroianni Orthodontics are innovative and invest in our staff to better serve you, our loyal patients, with utmost care and the most leading technology. If you are interested in scheduling an appointment or have any questions, feel free to call us at (618) 288-0600 in Glen Carbon or (618) 622-3377 in Swansea. You can also see all that we can do for you when you visit us online at www.amazingsmiles.com.

iTero Digital Impression System - Our Office Just Got a Whole Lot More Futuristic!

If you’ve ever had to have impressions of your teeth taken, you know how much fun it is (or isn’t) to have those trays filled with putty pressed up against your teeth. Up to this point, taking impressions the old-fashioned way with the putty was necessary to orthodontics. Most orthodontists would mix up the material, put it in special horseshoe-shaped trays, and then insert it into the patient’s mouth for several minutes. Anyone who has done it knows that it’s a messy procedure and in some cases it can cause a gag reflex. It’s certainly not the most fun thing to do when going to the orthodontist, but I’m very glad to tell you that at my office in Glen Carbon, that that experience is no more!

Instead of using the traditional putty method, we now use the new iTero Digital Impression System, which scans patients’ teeth and lets us work with a 3D digital model. This system is available at our Glen Carbon office. The whole process takes somewhere between 8 and 15 minutes and gives us a perfect 3D representation of the patient’s teeth that we can interact with on the computer. iTero uses a combination of lasers and optical scanning software in a process called parallel confocal imaging. What it means for our patients is that the messy material and gag reflex are a total thing of the past!

The other added benefit of having 3D scans in this way is that patients can directly see the progress that they are making with their teeth alignments. This will help them better understand what is going on in with their teeth, and it will help us to better explain how we are helping them.

Also, since the entire process is digital, the amount of time it takes us to get working models of our patients’ teeth is much shorter and far less cumbersome than it used to be.

Instead of sending off the impressions of your teeth to Invisalign and waiting 2 to 3 weeks for the results, we now can email the scan of your teeth directly to the company and can get a speedier result. This then allows us to give you an amazing smile even more quickly and accurately!

In the end, this all means that we can have patients come into the office for their first visit and leave the office on their last visit with a great smile in a shorter time than we used to. I love seeing my patients as much as I can, but I also know that we’re all working toward giving them the awesome smiles that they are capable of as quickly as possible, and this is definitely one of the tools that will help us achieve that.

So what are you waiting for? If you aren’t happy with your smile the way it is, then we’re ready to help you get the confidence and the pleasure that comes with having straight teeth and a fantastic smile! Call us today at (618) 288-0600 and set up an appointment, or stop by our website at www.amazingsmiles.com. Also, don’t forget to friend us on Facebook and follow us on Twitter! I can’t wait to hear back from you!