Dr. Jeff Answers Your Retainer Questions!

Throughout my career as an orthodontist, I have heard countless questions about retainers. After wearing braces for a few years, my patients tend to have a good deal of questions about their new retainers, and with good reason, too. They have invested time and money in the endeavor of obtaining a straight, amazing smile; they want to make sure they do the right thing.

Many of the questions I receive about retainers revolve around the duration of the retainers. “How long do I need to wear these?” and “Do I have to wear these?” are typical questions I receive.

Well, I am here to answer all of your questions! In fact, I have a video just for you that might explain a few things concerning retainers. Go ahead and check it out below for all of your answers including how long you need to wear braces and much more!

If I haven’t answered a burning question you have been dying to ask or if you want more information, please feel free to give us a call at (618) 288-0600 in Glen Carbon or (618) 622-3377 in Swansea. You can also visit us online at www.amazingsmiles.com for more information or to make an appointment!

The Mastroianni Team - Storming Las Vegas to Better Serve You!

When you think of Las Vegas, do you tend to think of bright lights and casinos? Well, we at Mastroianni Orthodontics think of just one thing when the words “Las Vegas” come to mind – furthering our education to better serve you!

Recently, six people from Mastroianni Orthodontics attended topFest 2013, which was held from January 31 to February 2 at the Green Valley Ranch in Las Vegas. The courses that we participated in offered something for everyone in our practice from hands-on workshops, lectures from guest speakers, doctor-only sessions, roundtable discussions, and much more.

Here are the courses we as a team attended during the 3-day conference and a brief synopsis about what they are and how they will allow us to better serve you!

*Clinic Know-How: We learned in this course about treatment notes and treatment planning, lists, and reports, which should all help us in our daily activities and help us become more effective and efficient on the job.

*Letters Workshop: We created more detailed letters in this conference. We all found out how to use placeholders, add images, and use other faucets in tops. We also learned how to customize statements and receipts and how to add additional information that you, our patient, might request.

*Insurance and E-Claims: In this course, we learned what information we will need to obtain from patients, policyholders, and insurance companies in order to file insurance claims.

*Clinical Training = Clinical Excellence: Lack of training can set a new employee up to fail. In this course, we learned how to develop new employees and retain high quality of employees and, of course, how to help them succeed through training.

*Managing Your Claims and Statements List: Here we gained a better understanding of e-filing insurance claims!

*Contracts Workshop: This course showed us how to create a contract with discounts, single insurance, dual insurance, and splitting initial fees.

*Blending Clinical and Front Desk: We learned how to make things operate more smoothly with the flow of patients, including knowing what list we need to generate for information that will be needed for the day.

*Check and Balances End-of-the-Day Duties: In this course, we learned how to create elastic set ups, remove teeth, change brackets in order to help assist our patients while they are in the chair, which will help patients be even more compliant.

*Mac Course: Yes, we learned about technology, too! Here we worked with different tools and applications on the Mac. This will be used to help our day flow more smoothly and be more efficient at our job.

*Procedures and Schedule Templates Workshop – Increasing Your Daily Production: This course showed us the ins and outs of creating new procedures and groups and placing them on the template where we need them. We also learned about doctor time and the best way to plan out Dr. Jeff’s schedule.

*Financial Arranging Strategies to Maintain the House Advantage: We learned how to measure the relationship between production and financial arranging to making policy decisions, examine alternative arrangements to offer our patients, which helps us become more flexible. We also learned the advantages and disadvantages of soft credit checks!

*Understanding Clinical Reports – The Key to Clinical Excellence: Here we were shown different ways of handling clinical reports to better serve our patients and use our time wisely and efficiently.

*The Schedule is the Driving Force of the Practice: Here we learned different ways for evaluating, updating, and facilitating an efficient and effective orthodontic schedule!

*Patients Are Watching! Instrument Reprocessing and Sterilization: In this course, we learned basic compliance with CDC guidelines and how to implement changes into the practice. This course made us aware that the patients and parents observe every move we make, and it will help us improve our patients’ awareness and assure them that every step is in place to protect their health.

*Photography Workshop: Finally, in this workshop, we were shown the different methods on cropping our photos that we take of new and existing patients to make them even more beautiful.

Attending these courses is just another way that we at Mastroianni Orthodontics are innovative and invest in our staff to better serve you, our loyal patients, with utmost care and the most leading technology. If you are interested in scheduling an appointment or have any questions, feel free to call us at (618) 288-0600 in Glen Carbon or (618) 622-3377 in Swansea. You can also see all that we can do for you when you visit us online at www.amazingsmiles.com.